Comfersshoe brand · Nizhny Novgorod

Shoe brand AI assistant: finds the right size and checks stock

Comfers is a shoe brand from Nizhny Novgorod. One AI assistant answers shoppers on Instagram, Telegram and VK at once.

Comfers sneakers
3 channelsInstagram, Telegram and VK
RetailCRMwarehouse stock by size
CX World Awards 2026Comfers was named a winner

What the bot does

  • Helps the shopper find the right size.
  • Checks whether the size is in stock, using stock levels in RetailCRM.
  • Replies to comments under posts.
  • Works on Instagram, Telegram and VK as one assistant.

Results

Comfers was named a CX World Awards 2026 winner.