Carloson Clubpremium car rental · Moscow, St. Petersburg, Sochi

AI bot for premium car rental: from question to booking deposit

Carloson Club rents out premium cars in Moscow, St. Petersburg and Sochi. An AI bot on WhatsApp, Telegram and MAX guides each customer from the first question to the booking deposit.

Porsche 911 in a rental company parking lot
3 citiesMoscow, St. Petersburg, Sochi
3 messengersWhatsApp, Telegram and MAX
Up to the depositthe bot handles the customer on its own

What the bot does

  • Finds the right car and checks that it's available on the dates the customer needs.
  • Shows specs and rates, and calculates the price.
  • Pulls customer details from the CRM.
  • Helps with the paperwork.
  • Once the booking is confirmed, creates a contract in the CRM and sends a link to pay the deposit.
  • Hands tricky cases and hesitant customers straight to a manager.

How it works

The bot connects to the company's own CRM via API: it sees the cars, dates and customer data. A second bot works on Avito and the website: it picks a car and passes the lead to a manager.